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eCommerce Automation

Run your store on autopilot, from order to delivery.

We connect your store, marketplaces, payment gateways, couriers, WhatsApp and accounting so orders, stock and customer updates move automatically, and use AI to keep your catalogue fresh.

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eCommerce Automation

Automate orders, inventory, marketplace sync, payments, shipping, customer notifications and AI product content.

Technology

  • Shopify
  • WooCommerce
  • Magento
  • Amazon SP-API
  • Noon
  • Daraz

The challenge

What slows online stores down

  • Stock out of sync

    Selling on a website and several marketplaces leads to overselling and manual stock updates.

  • Manual order handling

    Confirming, invoicing and booking couriers one order at a time doesn't scale.

  • Silent customers, lost carts

    Without timely notifications and recovery messages, revenue slips away.

Our approach

One connected commerce operation

We integrate every system involved in fulfilling an order and automate the flow between them, with clear exception handling so your team only deals with what genuinely needs attention.

  • Inventory, product and price sync across channels
  • Automated order confirmation, invoicing and courier booking
  • WhatsApp and email notifications at every stage
  • AI-generated product descriptions and SEO content with review

An automated order journey

  1. Customer
  2. Store
  3. Payment
  4. Inventory
  5. Shipping
  6. WhatsApp
  7. CRM
  8. Analytics

What we deliver

eCommerce automation services

  • Order automation

    Confirmation, COD verification, tagging, routing and invoicing.

  • Inventory & product sync

    Keep stock, products and prices aligned across all sales channels.

  • Marketplace synchronisation

    Amazon, Noon, Namshi and Daraz listings and orders connected to your store.

  • Payment automation

    Gateway webhooks, refunds, reconciliation and payment reminders.

  • Shipping automation

    Courier booking, label generation and tracking updates.

  • Customer notifications

    WhatsApp and email updates for orders, shipping and delivery.

  • Abandoned cart recovery

    Timed reminders on WhatsApp and email with personalised offers.

  • Returns & refunds

    Self-service return requests with automated approvals and refunds.

  • AI product content

    Product descriptions, attributes and SEO metadata generated in bulk and reviewed.

Use cases

Common automations

  • Multi-channel seller

    One stock pool shared by the website, Amazon and Noon, updated in real time.

  • COD-heavy store

    WhatsApp confirmation before dispatch to cut failed deliveries.

  • Wholesale catalogue

    Thousands of SKUs enriched with AI descriptions and synced prices.

  • Fast-growing brand

    Orders flow to the warehouse and accounting without manual steps.

Industries

Technology

  • Shopify
  • WooCommerce
  • Magento
  • Amazon SP-API
  • Noon
  • Daraz
  • WhatsApp Cloud API
  • Stripe
  • Webhooks

How we work

A clear process from idea to growth.

Eight stages, with visible progress and a working product early.

  1. Discover

    We understand your business, users, goals and constraints before proposing anything.

  2. Plan

    Product and technical strategy: scope, architecture, milestones and a clear estimate.

  3. Design

    User journeys, UX and UI designed around how your customers actually behave.

  4. Build

    Iterative development in short cycles, with working software you can review early.

  5. Integrate

    Payments, APIs, AI models, CRMs and automation connected into one system.

  6. Test

    Functional QA, security checks, accessibility and performance testing.

  7. Deploy

    Production deployment with CI/CD, monitoring and a documented rollback path.

  8. Grow

    Ongoing optimisation, maintenance, automation and support after launch.

Why it matters

Impact on your store

  • No overselling

    Accurate stock across every channel.

  • Faster fulfilment

    Orders move from checkout to courier without waiting.

  • Recovered revenue

    Abandoned carts and failed COD orders are followed up automatically.

  • Lean operations

    Grow order volume without growing manual workload.

Related work

View all work

Related insights

All insights

Frequently asked questions

eCommerce Automation

Which platforms do you support?

Shopify, WooCommerce, Magento and custom stores, plus marketplaces such as Amazon, Noon, Namshi and Daraz where API access is available to the seller.

Can you integrate our courier?

Most couriers with an API or plugin can be integrated for booking, labels and tracking. We confirm your specific couriers during discovery.

Will AI-written product content be accurate?

AI drafts are generated from your product data and reviewed before publishing. We set up a review step so nothing goes live unchecked.

Do we need to rebuild our store?

Usually not. Automation is layered onto your existing store through apps, APIs and webhooks.

Quick quote

Get a quote for eCommerce Automation

Tell us a little about what you need. We'll reply with next steps, a rough timeline and a cost range. No obligation.

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Related services

Let's take the manual work out of your store.

Tell us your platforms and channels, and we'll map the automations.

Automate My StoreWhatsApp Us